Question 1

How does the water purification system rental work?

Accepted Answer

You choose an offer on our site, complete the rental process online, and our specialist will install it in your apartment. We have options which includes maintenance and filter replacement or without it.

Question 2

What types of water purification systems are available for rent?

Accepted Answer

We offer reverse osmosis systems with 6-stage of cleaning. Our experience shows that this is the best system for Cyprus.

Question 3

What are the benefits of renting instead of buying?

Accepted Answer

No need to pay the full cost of the equipment
Regular maintenance and filter replacements could be included
Flexibility to upgrade or change the system if your needs change
If you decide to move out from your address we could reinstall your system in new house/apartment
Best option if you are renting apartment

Question 4

How long does installation take?

Accepted Answer

Installation typically takes 1–2 hours and is carried out by a certified specialist.

Question 5

Is maintenance included in the rental fee?

Accepted Answer

All scheduled filter replacements and technical maintenance could be included in the monthly fee if you choose this rental option.

Question 6

What should I do if the system breaks down?

Accepted Answer

Contact our support team, and we’ll send a technician to repair or replace the system at no extra cost.

Question 7

Should I cancel rent your system if I move to another apartment or town on Cyprus?

Accepted Answer

Just call or sent request to us and we help you reinstall system in your new apartment on Cyprus for free.

Question 8

What payment methods are available?

Accepted Answer

We accept only automatic subscription payments.

Question 9

Is there a security deposit for the equipment?

Accepted Answer

No, we do not have a security deposit, but if our equipment breaks down due to your fault, there will be an additional fee of 300 euros.

Question 10

How can I cancel the rental subscription?

Accepted Answer

You can cancel your subscription anytime on our website. Once you submit your request, we will contact you to arrange a convenient time for system uninstallation.
Uninstallation service fees:
During the trial period – free of charge
Within the first 3 months after the trial – €35
After 3 months following the trial – free of charge

Question 11

How can I contact customer support?

Accepted Answer

You can reach us via the contact form on our website or call the support number listed in the "Contact Us" section.

Rent Ruppel water online

Frequently asked questions